Privacy Policy

Privacy Policy

Introduction

Welcome to Skin Care Spa’s online platform at https://skin-care-spa.storysurge.net (hereafter referred to as ‘our website’ or ‘we’). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we handle the personal information of our visitors and users, adhering to strict data protection standards and complying with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Information and Privacy Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products. It is important to be aware that this Privacy Policy does not extend to external platforms, applications, or services linked from our site, which have their own privacy notices and are governed by separate data protection practices.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  • Authorized User Activities: When you use our applications and services as an authorized user, we may collect and process personal data to manage your account and deliver personalized experiences.
  • Website Visits: If you visit our website, we track interactions and gather information about your browsing behavior for analytics purposes and to improve our online offerings.
  • Communication with Us: We communicate with users through various channels, including newsletters, emails, phone calls, or text messages. By choosing to engage with us, you agree to the collection of data necessary for these communications.

Personal Data Collection

We collect diverse categories of personal information, which include:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed), and email addresses.
  • Payment Information: Data required for processing transactions, including cardholder names, credit card numbers, expiration dates, and security codes.
  • Financial Information: We may collect bank account details or other financial records for billing purposes.
  • Purchase Information: Details about your purchases, order history, product preferences, and customization choices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you interact with our services on a mobile device.
  • Feedback and Reviews: Personal insights, comments, and ratings provided by users to enhance our products and services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information.
  • Product Information: Data about the products you view, search for, or purchase on our website, including product preferences and interaction patterns.

We collect this data through direct user input forms, account settings, shopping carts, surveys, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal information with us for specific purposes, but they remain subject to their individual privacy policies.

Cookies and Similar Technologies

Cookies are small text files stored on your browser that enable us to provide personalized experiences and analyze user behavior. We use cookies in several categories:

  • Strictly Necessary: These cookies ensure the basic functions of our website, such as enabling secure log-in sessions or maintaining shopping cart items.
  • Preference Cookies: They remember settings you’ve chosen on our site, like language preferences or content formatting.
  • Analytics Cookies: Used to collect aggregated data about user behavior on our website, helping us improve its performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, where they can customize their preferences.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these reasons cease to exist, we delete or anonymize the data in a secure manner. Our retention periods vary depending on the type of data and the specific legal requirements applicable to our operations.

Security Measures

At Skin Care Spa, we prioritize the security of your personal information. We employ robust organizational safeguards and security measures, including:

  • Encryption: Data is transmitted and stored using encryption protocols to protect against unauthorized access or disclosure.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards to process data on our behalf.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not directed at children under the age of 13 (or a higher age limit as required by local law). We do not knowingly collect personal information from children, and any such information will be deleted if discovered.

Your Rights and Choices

We respect your privacy choices and offer various options to manage your data:

  • Access and Update: Users can access and update their personal information through account settings or by contacting our support team.
  • Data Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by adjusting preferences in account settings.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage users to review this policy periodically for any revisions. Continued use of our services after such changes constitutes your acceptance of the updated privacy notice.

If you have any questions, concerns, or requests regarding your privacy, please contact us at [Privacy Policy Contact Email/Address].